Terms of Service
Last updated: February 2026
1. Introduction
Welcome to Tekka ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the Tekka website, mobile application, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.
Tekka is a consumer-to-consumer (C2C) marketplace platform that enables users in Uganda to buy and sell fashion items, including clothing, accessories, and related products.
2. Eligibility
To use the Service, you must:
- Be at least 18 years old
- Have the legal capacity to enter into binding contracts
- Have a valid phone number for account verification
- Be a resident of Uganda or have a valid Ugandan phone number
- Not be prohibited from using the Service under applicable laws
3. Account Registration
To access certain features of the Service, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your account credentials secure and confidential
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
We reserve the right to suspend or terminate accounts that violate these Terms or contain false information.
4. User Conduct
When using the Service, you agree NOT to:
- Post false, misleading, or fraudulent listings
- Sell counterfeit, stolen, or prohibited items
- Harass, threaten, or abuse other users
- Use the Service for illegal purposes
- Attempt to manipulate prices or reviews
- Create multiple accounts to circumvent restrictions
- Share account credentials with third parties
- Collect user data without consent
- Interfere with the proper functioning of the Service
5. Listings and Transactions
As a Seller, you agree to:
- Provide accurate descriptions and authentic photos of items
- Disclose any defects, damage, or wear
- Set fair and honest prices
- Respond promptly to buyer inquiries
- Complete transactions as agreed
- Deliver items in the condition described
As a Buyer, you agree to:
- Read listings carefully before making offers
- Communicate respectfully with sellers
- Complete payment as agreed
- Inspect items at meetup before completing purchase
6. Prohibited Items
The following items are prohibited on Tekka:
- Counterfeit or replica designer items
- Stolen or illegally obtained goods
- Weapons, drugs, or controlled substances
- Hazardous materials
- Items that infringe intellectual property rights
- Adult content or explicit materials
- Items prohibited by Ugandan law
- Any items we determine to be inappropriate
7. Fees and Payments
Tekka does not currently charge fees for listing or selling items. All transactions are conducted directly between buyers and sellers.
We reserve the right to introduce fees in the future with prior notice. Users will be notified of any fee changes through the app or email.
8. Safety
Your safety is important to us. When meeting for transactions:
- Meet in public, well-lit locations
- Bring a friend or inform someone of your whereabouts
- Inspect items thoroughly before payment
- Use secure payment methods
- Trust your instincts — if something feels wrong, leave
Tekka is not responsible for any harm, loss, or damage arising from in-person meetings or transactions.
9. Intellectual Property
The Tekka name, logo, and all related graphics, icons, and service names are trademarks of Tekka. You may not use our trademarks without prior written permission.
By posting content on Tekka, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with the Service.
10. Limitation of Liability
To the maximum extent permitted by law:
- The Service is provided "AS IS" without warranties of any kind
- We do not guarantee the quality, safety, or legality of listed items
- We are not responsible for user conduct or transaction disputes
- Our liability is limited to the amount you paid us (if any)
- We are not liable for indirect, incidental, or consequential damages
11. Dispute Resolution
Disputes between users should be resolved directly between the parties. Tekka may, at its discretion, assist in mediating disputes but is under no obligation to do so.
Any disputes with Tekka shall be resolved through binding arbitration in Kampala, Uganda, in accordance with Ugandan law.
12. Termination
We may suspend or terminate your account at any time for:
- Violation of these Terms
- Fraudulent or illegal activity
- Conduct that harms other users or the platform
- Extended periods of inactivity
- Any reason at our sole discretion
You may delete your account at any time through your account settings.
13. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes through the app, website, or email. Continued use of the Service after changes constitutes acceptance of the new Terms.
14. Contact Us
If you have questions about these Terms, please contact us:
Email: contact@tekka.ug
Address: 14c, Ggaba Road, Bunga, Kampala, Uganda
By using Tekka, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.